• To ensure the shortest order times, all products offered on our ecommerce store luxusfit.com are being shipped directly from the manufacturers. Shipping times depend on the manufacturer's production times and shipping processes.
      • FREE SHIPPING promotions, might not apply to internationally shipped products. are subject to individual shipping quotes for your order and location.
      • Many of our products are made-to-order and require freight shipping.  Shipping costs are calculated based on product weight and your shipping destination address. You will receive this quote within 48 hours of placing your order.
      • Products will only ship after you approved and submitted your shipping cost payment.
      • As soon as your order shipped and had been entered into our order system, you will receive an automated email with the carrier's tracking information for each product.
      • The carriers' tracking link is accessible at any time thereafter, either through your order login on our order portal or through the carrier's website.
      • Standard freight shipping is curbside, as close to a building entrance as possible.
      • Large equipment is delivered by appointment, on trucks with liftgate. Please ensure access to your property and supply the carrier with delivery instructions.
      • Customs fees for international orders are always the responsibility of the customer with the choice of using Luxusfit as Importer of Record or using their own freight forwarder and customs broker.
      • Please request additional services, such as inside delivery, unpacking, assembly and setup, and removal of packing materials. These can be either pre-paid at time of order or paid before delivery, if available.
      • Please follow our detailed delivery instructions to detect and claim any potential shipping damage.
      For specific shipping and delivery requests, including white-glove delivery, please contact our responsive Customer Care Department.


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