• To ensure the shortest order times, all products offered by luxusfit.com are being shipped directly from the manufacturers. Shipping times depend on the manufacturer's production times and shipping processes.
  • Please contact our responsive Customer Care Department for estimated production and shipping times for specific vendors and products.
  • Once you placed your order, you will receive an email from our logistics department with the expected shipping date of each of your ordered products.
  • Since many of our products are made-to-order and require freight shipping, your shipping quote for these items will be calculated based on product weight and shipping destination address. You will receive this quote within 24 hours of placing your order. Products will only ship after you approved and submitted your shipping cost payment.
  • As soon as your order shipped and had been entered into our order system, you will receive an automated email with the carrier's tracking information for each product.
  • The carriers' tracking link is accessible at any time thereafter, either through your order login on our order portal or through the carrier's website.
  • Standard freight shipping is curbside, as close to a building entrance as possible.
  • Large equipment is delivered by appointment, on freight trucks with liftgate. Please ensure access to your property and supply the carrier with delivery instructions.
  • Please request additional services, such as inside delivery, unpacking, assembly and setup, and removal of packing materials. These can be either pre-paid at time of order or paid before delivery, if they are available.
  • Please follow our detailed delivery instructions to detect and claim any potential shipping damage.

For specific shipping and delivery requests, including white-glove delivery, please contact our responsive Customer Care Department.


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